By registering on this site, you consent to the collection and use of your information under the terms of this policy.
Information that we collect from you
When you visit or register on www.ufcleaning.com you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of our website as well as information about you from messages you post to the website and emails or letters you send to us.
Use of your information
Your information will enable us to provide you with access to all parts of our site and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning any orders you may place with UFSS We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you including promotional offers, similar products and services and we may contact you by post and telephone as well as by email. You will be given the opportunity to opt out of communications from us at any stage.
Disclosure of your information
The information you provide to us will be held on our computers and may be accessed by companies within the United Facilities Support Services Ltd group of companies who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.
Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about related products and services which may be of interest to you. They may contact you by post and telephone, as well as by email. If you change your mind about being contacted by these companies in the future, please let us know.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you.
The majority of web browsers have cookies enabled by default. If you don’t have cookies enabled on your computer, it will affect your experience when visiting our site. You may set up your computer to reject cookies – please visit aboutcookies.org for more information on how to change your cookie settings in a wide variety of different web browsers.
For further information about cookies, please visit our cookies page.
Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to United Facilities Support Services Ltd Suite 1325 Kemp House, 152 – 160 City Road, London EC1V 2NX